Our USP

Our specialization is in developing business application software ranging from small start-up companies to federal and state governments. With a proven track record of 14 years in product development, we understand the challenges and key success factors very well. Compared to project-based software development, which may be used by a department or at the most a company for their internal use, in case of a software product there may be hundreds if not thousands of users. A software product has to be robust, scalable and generalized for use by many different kinds of users. Hence, developing software products takes certain skills which are quite different from project-based software development

We possess a number of unique skills required for outsourced software product development / migration services .

A. Design

Design for a software product should take into account the following aspects

• Solution architecture should be scalable and modular
• User interface should be attractive, well-laid out, intuitive and easy to use and navigate
• Attention to System security
• Authentication and activation mechanism
• The system should be designed such that it is easy to sell - for eg. there may be an emphasis on analysis in the form of attractive-looking charts and graphs which demonstrate the ROI for the product
• The system should be designed such that it is easy to support
• The system may need to be multi-lingual to cater to different markets
• Similarly the system should be designed to support multiple currencies
• The system should enable easy migration from earlier to newer versions
• The system should support different deployment scenarios
• The system may need to support different platforms and environments
• The system may need adaptation from windows to web
• And vice versa from web to windows

B. Technical Support

Software products need technical support throughout the life of the product including installation, migration, operation and bug resolution. A good technical support feedback system also provides inputs for the development cycle for the next version of the product.

C. Implementation Support

Software products may need to be implemented by partners with limited knowledge of the software product. Hence, they need all the support in the form of easy installation scripts and software documentation.

D. Documentation

• System Documentation
• User manuals
• Installation manuals
• Multi-lingual

• Architecture skills
• Skills on legacy platforms
• Skills on new platforms
• Skills on new tools
• Security
• Authentication
• UI design
• Technical writing
• Testing
• Technical support - helpdesk - voice based / text based support

• Study of competing products and their features
• SaaS enablement
• Solution Architecture
• System Analysis and Design
• Preparation of Software Requirement Specifications (SRS)
• UI Design
• Programming
• Testing
• Documentation
• Writing User Manuals
• Technical Support / Helpdesk Services
• Software product packaging design
• Design of marketing collateral
• Website for software product

• Architecture
• Design
• Coding
• Testing
• Bug Reporting and Fixing
• Change Control
• Version Control
• Stable Build
• Beta Release